Before transitioning to a customer-focused approach, Lufthansa's business processes may have been more traditional and internally focused. Here's a comparison of how they may have handled irregular situations, decision-making processes, and aircraft maintenance before and after transitioning to a customer-focused approach:
Handling irregular situations:
Before: In the past, Lufthansa might have prioritized operational efficiency and cost control during irregular situations. Their focus might have been on minimizing disruptions and delays without significant consideration for the impact on customers. Communication with passengers during disruptions might have been limited, leading to frustration and dissatisfaction.
After: With a customer-focused approach, Lufthansa would prioritize the needs and experiences of customers during irregular situations. They would aim to provide timely and transparent communication about disruptions, offer alternative travel options, and provide assistance and support to affected passengers. The focus would be on minimizing inconvenience and ensuring customer satisfaction, even in challenging circumstances.
Decision-making processes:
Before: Prior to transitioning to a customer-focused approach, decision-making processes at Lufthansa might have been more hierarchical and based on internal considerations. Decisions may have been driven primarily by operational efficiency, cost reduction, and internal goals without significant input or consideration of customer perspectives.
After: With a customer-focused approach, Lufthansa would involve customer feedback and preferences in the decision-making process. Decisions would consider customer satisfaction, preferences, and needs alongside operational efficiency and cost considerations. A more collaborative and customer-centric approach would be adopted to ensure decisions align with customer expectations and deliver value.
Aircraft maintenance:
Before: In the past, Lufthansa's aircraft maintenance processes might have focused primarily on meeting regulatory requirements and ensuring safety. Maintenance schedules may have been planned based on internal factors, such as operational efficiency and cost optimization, without direct consideration for customer impact. Customer experience during maintenance-related disruptions might have been given less priority.
After: With a customer-focused approach, Lufthansa would consider the impact of aircraft maintenance on customers' travel experience. They would strive to minimize disruptions and inconvenience caused by maintenance activities, ensuring timely communication, providing alternative travel options, and prioritizing customer comfort and satisfaction. Proactive measures would be taken to minimize disruptions and improve the overall customer experience during maintenance periods.
Overall, transitioning to a customer-focused approach would involve a shift in mindset, processes, and decision-making at Lufthansa. The focus would be on aligning operational efficiency, cost control, and safety with the needs and expectations of customers, leading to improved customer satisfaction and loyalty.
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Handling of Irregular Situations:
Before transitioning to a customer-focused approach, Lufthansa's approach to irregular situations might have been more focused on operational efficiency rather than customer satisfaction. For example, in cases of flight delays or cancellations, their primary focus might have been on minimizing costs and disruptions to their schedule. Passengers may have received limited communication and assistance, leading to frustration and dissatisfaction.
After transitioning to a customer-focused approach, Lufthansa would prioritize customer satisfaction in irregular situations. They would invest in better communication systems and processes to keep passengers informed about delays, cancellations, or other issues. The emphasis would be on providing timely and accurate information, proactive rebooking options, and assistance in finding alternative flights or accommodations. Lufthansa would aim to minimize inconvenience and ensure a positive customer experience even in challenging situations.
Decision-Making Processes:
Previously, Lufthansa's decision-making processes might have been more hierarchical and focused on top-down directives. Decisions might have been made by senior management without extensive input or involvement from employees at lower levels. This approach could have led to slower decision-making and limited innovation within the company.
After transitioning to a customer-focused approach, Lufthansa would likely adopt a more decentralized decision-making process. They would involve employees at different levels and departments, seeking input and ideas from those directly interacting with customers. This approach allows for faster decision-making, encourages innovation and creativity, and ensures that decisions are aligned with customer needs and preferences. The company would prioritize customer feedback and data analysis to inform decision-making processes, aiming to deliver improved services and experiences.
Aircraft Maintenance:
Before transitioning to a customer-focused approach, Lufthansa's aircraft maintenance process would have primarily focused on meeting regulatory requirements and ensuring the safety and reliability of their fleet. The process would involve regular maintenance checks and inspections, adherence to maintenance schedules, and compliance with industry standards.
After transitioning to a customer-focused approach, Lufthansa would integrate customer needs and preferences into their aircraft maintenance process. They would understand the importance of on-time departures and minimizing flight disruptions for customers. Steps in the improved maintenance process might include:
a) Proactive Maintenance: Lufthansa would implement predictive maintenance practices, leveraging data and technology to identify potential issues before they lead to operational problems. This approach would help prevent delays or cancellations due to unexpected maintenance requirements.
b) Efficient Turnaround Times: The focus would be on optimizing turnaround times between flights to minimize delays and ensure punctuality. Lufthansa would prioritize quick and effective maintenance procedures, allowing aircraft to return to service promptly.
c) Passenger Impact Mitigation: When maintenance is required, Lufthansa would aim to minimize passenger inconvenience. They would prioritize swift resolution of maintenance issues, consider alternative flight arrangements, provide timely updates to affected passengers, and offer appropriate compensation or assistance when necessary.
Overall, the transition to a customer-focused approach would involve aligning aircraft maintenance practices with the goal of providing a seamless and satisfactory experience for passengers, minimizing disruptions, and prioritizing punctuality.
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Youneed a 25-yeat faedrate mortgage to buy a new home for $315.000 Your bark will lend you the money at a 61 percent APR for this 300 -month loan. Howevef, you can only afford monthly payments of 51200 , so you offer to pay off any remaining loan bailance at: the end of the foan in the foetn of a ungle balloon payment How targe with this balioan payment have to be for you to keep yout monthly payments at $1,2007 (Do not round intermediete calculotions. Round the fint answer to 2 decimal places.
To determine the required balloon payment, we need to calculate the monthly payment for the mortgage loan first. Given: Loan amount = $315,000 Loan term = 300 months Interest rate = 6.1% APR
Step 1: Convert APR to monthly interest rate = (1 + APR)^ (1/12) - 1 Monthly interest rate = (1 + 0.061)^(1/12) - 1 Monthly interest rate = 0.0049 or 0.49% Step 2: Calculate the monthly payment using the loan amount, loan term, and monthly interest rate. Monthly payment = Loan amount / [(1 - (1 + Monthly interest rate)^-Loan term) / Monthly interest rate] Monthly payment = 315,000 / [(1 - (1 + 0.0049)^-300) / 0.0049] Monthly payment = 315,000 / [0.0049 / (1 - 1.0049^-300)] Monthly payment = 315,000 / [0.0049 / (1 - 0.35023)] Monthly payment = 315,000 / [0.0049 / 0.64977] Monthly payment = 315,000 / 0.007541 Monthly payment = 41,735.97 Step 3: Calculate the balloon payment needed to keep monthly payments at $1,200. Balloon payment = (Loan amount - (Monthly payment * (Loan term - 1))) / (1 + Monthly interest rate)^(Loan term - 1) Balloon payment = (315,000 - (1,200 * (300 - 1))) / (1 + 0.0049)^(300 - 1) Balloon payment = (315,000 - (1,200 * 299)) / (1.0049)^299 Balloon payment = (315,000 - 358,800) / (1.0049)^299 Balloon payment = -43,800 / (1.0049)^299 Balloon payment = -43,800 / 2.833165 Balloon payment = -15,464.18.
Therefore, to keep the monthly payments at $1,200, you would need a balloon payment of approximately $15,464.18.
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can soneone help me gererate an incone Statenent and batenu Sheet based on info below? Year 1 and Year 2 needed. - company A has lo million Shares outstanding - Company A faces marginal tax rate of 35% and plow back of 40% of its net income into retained earnings - MrCFFAo must rarge from $20 million to $30 million ancually.
The answer is, we can generate the income statement and balance sheet for Company A for Year 1 and Year 2.
How to find?An income statement, also known as a profit and loss statement, and a balance sheet are two financial reports that aid investors and business owners in understanding the financial health of their company.
Based on the information given, we can generate the income statement and balance sheet for Company A for Year 1 and Year 2.
Income Statement for Year 1 and Year 2:
Revenue is the total amount of sales a company generates during a specified period, and cost of goods sold is the direct costs associated with generating the revenue. For example, for a retailer, it would be the cost of purchasing the goods that were sold.Operating income is the gross income generated minus the cost of goods sold and operating expenses, such as wages, rent, and insurance.Interest income is any money earned from interest on bank deposits and investments.Taxes are a significant cost for companies, and they must set aside funds to pay them. Marginal tax rates apply to the last dollar earned in each tax bracket, and this can have a significant impact on a company's profits.Retained earnings are earnings that are not distributed to shareholders and are instead reinvested in the company for future growth.Balance Sheet for Year 1 and Year 2:Assets include cash, accounts receivable, inventory, and property, plant, and equipment.Liabilities include accounts payable, loans, and other debts that the company owes to third parties.Stockholders' equity is the value of the company after liabilities have been subtracted from assets. This represents the owners' stake in the company. It includes common stock, preferred stock, and retained earnings.Thus, we can generate the income statement and balance sheet for Company A for Year 1 and Year 2.
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Some tools help geologists visualize surroundings in four dimensions. Which three types of scale models are used for gaining insights into the evolution of features on the Earth?
Choose one or more: A. maps B. cross sections C. hand lenses D. block diagrams
Three types of scale models are used for gaining insights into the evolution of features on the Earth. They are as follows: maps, cross sections and block diagrams.
What does this provide?Geologists use a variety of tools to study the Earth.
They use different types of maps, including topographic and geologic maps, to help visualize the Earth's surface. A cross-section is a two-dimensional view of a vertical slice through the Earth, which can provide a view of the subsurface features. Block diagrams are three-dimensional views of geologic features, which can help geologists understand the relationships between different rock layers and structures.To know more on scale models visit:
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Which of the following is the difference between account manager and other roles in the agency? Yanıtınız: Being able to provide consultancy in every subject, but not having expertise in any subject Being an expert in graphic design Being a social media expert Being an expert on financial issues Yanıtı temizle
The role of an account manager in an agency differs from other roles in several ways. Firstly, an account manager serves as the primary point of contact between the agency and the client.
They are responsible for building and maintaining relationships with clients, understanding their needs, and ensuring client satisfaction. This requires strong communication and interpersonal skills. Additionally, account managers often handle project management and coordination, working closely with different teams within the agency to ensure the successful execution of client campaigns.
They are also responsible for financial management, including budgeting and billing. Unlike other roles focused on creative or technical aspects, the account manager's role is more client-centric and business-oriented.
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businessaccountingaccounting questions and answers1 point aller corporation purchased a building using cash. what section of the statement of cash flows will this transaction appear? operating investing financing both investing and financing 1 1 point which of the following will increase cash on the statement of cash flows? increase in accrued liabilities decrease in accrued liabilities increase in
Question: 1 Point Aller Corporation Purchased A Building Using Cash. What Section Of The Statement Of Cash Flows Will This Transaction Appear? Operating Investing Financing Both Investing And Financing 1 1 Point Which Of The Following Will Increase Cash On The Statement Of Cash Flows? Increase In Accrued Liabilities Decrease In Accrued Liabilities Increase In
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1 point
Aller Corporation purchased a building using cash. What
section of the statement of cash flows will this transaction
1
1 point
Which of the following will increase cash on the statement of
cash flows?
Increase in accrued liabilities
Decrease
1
1 1 point
When preparing the statement of cashflows, the net change to cash is the sum of which of the
following sections
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The purchase and sale of fixed assets such as property plant and equipment, purchase and sale of investment shall be regarded as the investing activities
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Transcribed image text: 1 point Aller Corporation purchased a building using cash. What section of the statement of cash flows will this transaction appear? Operating Investing Financing Both investing and financing 1 1 point Which of the following will increase cash on the statement of cash flows? Increase in accrued liabilities Decrease in accrued liabilities Increase in accounts receivable None of the above $ 1 1 1 point When preparing the statement of cashflows, the "net change to cash" is the sum of which of the following sections? Operating, Investing, and Financing Only Operating Only Operating and Investing None of the above
The purchase of a building using cash will appear in the investing section of the statement of cash flows. An increase in accrued liabilities will decrease cash on the statement of cash flows. The net change to cash is the sum of the operating, investing, and financing sections.
1. Aller Corporation purchased a building using cash. This transaction will appear in the investing section of the statement of cash flows. The investing section includes cash flows related to the acquisition or sale of long-term assets such as property, plant, and equipment.
2. An increase in accrued liabilities will decrease cash on the statement of cash flows. Accrued liabilities represent expenses that have been incurred but not yet paid. When these liabilities increase, it means that more expenses have been recognized but not yet paid, resulting in a decrease in cash.
3. When preparing the statement of cash flows, the "net change to cash" is the sum of the operating, investing, and financing sections. The statement of cash flows classifies cash flows into these three categories to provide information about the sources and uses of cash during a specific period.
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A plastic plant worth $ 228062 had a useful life of 12 years and a scrap value of $ 19602. However, after 3 years of operation, it got washed away by a tsunami, making it a total loss. How much money would have to be raised to put a new plant costing $ 263914, if a fund reserve was maintained during its 3 years operation using the Sum of the Years' Digit method?
Approximately $193,375.54 this is the expense would have to be raised to put a new plant.
To determine the amount of money that would have to be raised to put a new plant, we need to calculate the accumulated depreciation for the old plant after 3 years using the Sum of the Years' Digits (SYD) method. The formula for calculating the SYD depreciation for a specific year is:
Depreciation Expense = (Remaining useful life / Sum of the years' digits) * (Cost - Scrap value)
Let's calculate the accumulated depreciation after 3 years:
Cost of the old plant = $228,062
Scrap value of the old plant = $19,602
Useful life of the old plant = 12 years
Remaining useful life after 3 years = 12 - 3 = 9 years
Sum of the years' digits (SYD) = (n * (n + 1)) / 2
where n is the useful life of the asset
Sum of the years' digits (SYD) = (12 * (12 + 1)) / 2 = 78
Depreciation Expense for Year 1 = (9 / 78) * ($228,062 - $19,602)
Depreciation Expense for Year 2 = (8 / 78) * ($228,062 - $19,602)
Depreciation Expense for Year 3 = (7 / 78) * ($228,062 - $19,602)
Accumulated Depreciation after 3 years = Depreciation Expense for Year 1 + Depreciation Expense for Year 2 + Depreciation Expense for Year 3
Now let's calculate the accumulated depreciation:
Depreciation Expense for Year 1 = (9 / 78) * ($228,062 - $19,602) = $25,503.85
Depreciation Expense for Year 2 = (8 / 78) * ($228,062 - $19,602) = $23,512.82
Depreciation Expense for Year 3 = (7 / 78) * ($228,062 - $19,602) = $21,521.79
Accumulated Depreciation after 3 years = $25,503.85 + $23,512.82 + $21,521.79 = $70,538.46
To calculate the amount of money that would have to be raised to put a new plant costing $263,914, we subtract the accumulated depreciation after 3 years from the cost of the new plant:
Amount to be raised = Cost of new plant - Accumulated Depreciation after 3 years
Amount to be raised = $263,914 - $70,538.46
Amount to be raised = $193,375.54
Therefore, approximately $193,375.54 would have to be raised to put a new plant.
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The firm grants credit terms of 1/5, net 30 on purchases of
$1,000 or greater. What is the effective rate of the discount ?
A. 15.80%
B. 19.03%
C. 18.80%
D. 12.27%
E. 17.24%
The firm grants credit terms of 1/5, net 30 on purchases of $1,000 or greater. To calculate the effective rate of the discount, we need to find the discount percentage and then convert it to an annual rate.
The credit terms "1/5, net 30" mean that if the customer pays within 5 days, they can take a 1% discount, otherwise, the full amount is due in 30 days.
To find the discount percentage, we subtract the discount rate from 100%: 100% - 1% = 99%.
To convert this to an annual rate, we divide the discount percentage by the number of days in the discount period and then multiply it by the number of discount periods in a year. In this case, the discount period is 5 days and there are approximately 12 discount periods in a year (365 days divided by 30).
So the effective rate of the discount is (99% / 5) * 12 = 237.6%.
Therefore, the answer is not among the options given.
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Your first assignment as the internal auditor is to analyze and propose appropriate controls for the four (4) main threats identified below:
Threat 1: A purchasing agent adds a new record to the supplier master file. The company does not exist. Subsequently, the purchasing agent submits invoices from the fake company for various cleaning services. The invoices are paid.
Threat 2: Writing off a customer's accounts receivable balance as uncollectible to conceal the theft of subsequent cash payments from that customer.
Threat 3: A programmer obtained the payroll master file and increased his salary
Threat 4: Shipping goods to a customer but then failing to bill that customer se
Required: Write a report to the chief financial officer, Mr xyz, and discuss the threats and propose appropriate controls for each threat .
As the internal auditor, it is your responsibility to identify and propose appropriate controls for the four (4) main threats identified below
Threat 1: A purchasing agent adds a new record to the supplier master file. The company does not exist. Subsequently, the purchasing agent submits invoices from the fake company for various cleaning services. The invoices are paid. Controls: Ensure that there are standardized procedures for the creation of new vendors and that only authorized personnel can add them. Every new vendor must be verified by the purchasing department before adding them to the supplier master file. Reconcile the payment documents with the vendor’s name to check for irregularities. Verify the existence of the vendor before creating a new record.
Threat 2: Writing off a customer's accounts receivable balance as uncollectible to conceal the theft of subsequent cash payments from that customer.Controls: Implement a management review of accounts that have been written off. An external review could also be done to identify any unusual transactions. Implement strict cash handling controls, including a rotation of duties. Set up a dedicated system for the reconciliation of accounts and the receipt of payments.
Threat 3: A programmer obtained the payroll master file and increased his salary.Controls: Access to the payroll master file must be restricted to authorized personnel only. Implement a strict password policy and limit access to the payroll database based on job function and level of authority. Reconcile all salary payments with the employee file and verify any irregularities. Conduct a thorough background check before hiring an employee.
Threat 4: Shipping goods to a customer but then failing to bill that customer.Controls:Ensure that the shipping department sends all bills of lading to the billing department as soon as possible. Implement a centralized billing system that cross-checks with shipping documents to identify any missed shipments. Include a verification process for shipped products before billing.
Therefore, Set up a customer notification system to ensure that all billing and shipment details are confirmed.
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Rocky Mountain Camping Equipment, Inc. has estabied the following direct-material standards for its two products. Standard car Deluxe backpacking tsek Standard uantity 12 pounds 6 pounds ****** Standard Price $6 per pound $8 per pound During March, decenipany purchased 2,100 pounds of tent fabric for its standard model at a cost of $13,440. The actual March production of the standard tent was 100 tents, and 1,250 pounds of fabric were used. Also during March, the company purchased 800 pounds of tent fabric for its deluxe back- packing tent at a cost of $6,320. The firm used 720 pounds of the fabric during March in the production of 120 deluxe tents. Required: 1. Compute the direct-material price variance and quantity variance for March. 2. Prepare journal entries to record the purchase of material, use of material, and incurrence of vari- ances in March.
1) Direct-Material Price Variance: Direct material price variance is the difference between the actual price paid for a material and the standard price, multiplied by the actual quantity of the material.
A favorable variance occurs when the actual price is lower than the standard price. An unfavorable variance occurs when the actual price is higher than the standard price.Computation of direct-material price variance for March; Standard car Deluxe backpacking trek
Actual quantity 1,250 pounds 720 poundsActual price $10.75 per pound $8.78 per pound (Total Cost/Total Quantity) = $13,440/2,100 = $6.4 per pound(Standard Quantity × Standard Price) = 12 × $6 = $72; (Actual Quantity × Standard Price) = 1,250 × $6 = $7,500; Direct-Material Price Variance = (Actual Quantity × Standard Price) - (Actual Quantity × Actual Price)= 1,250 × $6 - 1,250 × $10.75= $7,500 - $13,437.5= -$5,937.5 (Unfavorable)Direct-material Quantity Variance: Direct material quantity variance is the difference between the actual quantity of materials used and the standard quantity, multiplied by the standard price. Computation of direct-material quantity variance for MarchStandard car Deluxe backpacking the standard quantity 12 pounds 6 pounds. Actual quantity 1,250 pounds 720 pounds. Standard price $6 per pound $8 per pound (Standard Quantity × Standard Price) = 12 × $6 = $72 (Standard Quantity × Actual Price) = 12 × $10.75 = $129 (Standard Price × (Standard Quantity - Actual Quantity)) = $6 × (12 - 1,250) = -$7,284 (Unfavorable)2)Journal Entries to record the purchase of material, use of material, and incurrence of variances in March.
Purchase of Material:Raw Material Inventory A/c = $19,760 Accounts Payable A/c = $19,760 (To record the purchase of materials for March)Use of Material: Work-in-Process Inventory - Deluxe Tent A/c = $6,302.4 (6 × 120 × $8.78); Work-in-Process Inventory - Standard Tent A/c = $13,437.5 (1,250 × $10.75); Raw Material Inventory A/c = $19,760 (To record the use of materials for March); Direct-Material Price Variance: Direct-Material Price Variance A/c = $5,937.5Raw Material Inventory A/c = $5,937.5 (To record the Direct Material Price Variance) Direct-Material Quantity Variance: Direct-Material Quantity Variance A/c = $7,284; Work-in-Process Inventory - Standard Tent A/c = $7,284 (To record the Direct Material Quantity Variance)To learn more about variance, visit here
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The demand curve for tickets to the Jay-Z is given as follows: Q = 200 - 0.1P At a price of $30, what is the consumer surplus from concert tickets?
The answer is , the consumer surplus from concert tickets at a price of $30 is $54.84.The consumer surplus from concert tickets at a price of $30 is $35.
What is the consumer surplus?Consumer surplus is the difference between the total amount that consumers are willing and able to pay for a good or service and the total amount that they actually pay.
To calculate consumer surplus, the demand curve for the good or service is used. The formula for consumer surplus is:
Consumer Surplus = Total Willingness to Pay – Total Amount Paid
The demand curve for tickets to the Jay-Z concert is Q = 200 - 0.1P.
At a price of $30:Q = 200 - 0.1(30)Q
= 197.
This means that at a price of $30, consumers are willing and able to buy 197 tickets.
To calculate the total willingness to pay, we need to find the area of the triangle below the demand curve and above the price of $30. The height of the triangle is 197 and the base is (200 - 30) = 170.
So, the total willingness to pay is:
Total Willingness to Pay = (1/2) x 170 x 197
Total Willingness to Pay = 16,715
The total amount paid is simply the quantity sold (197) multiplied by the price ($30):
Total Amount Paid = 197 x $30
Total Amount Paid = $5,910
So, the consumer surplus is:
Consumer Surplus = Total Willingness to Pay – Total Amount Paid
Consumer Surplus = $16,715 - $5,910
Consumer Surplus = $10,805.
However, this is the total consumer surplus, not the consumer surplus per ticket.
To find the consumer surplus per ticket, we divide the total consumer surplus by the quantity sold:
Consumer Surplus per Ticket = Total Consumer Surplus / Quantity Sold
Consumer Surplus per Ticket = $10,805 / 197
Consumer Surplus per Ticket ≈ $54.84.
So, the consumer surplus from concert tickets at a price of $30 is $54.84.
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Explain the strategies you would use to change consumer attitudes towards a particular brand (MARRYBROWN) of the chosen product by: 1. Changing beliefs about competing brands 2. Changing the relative evaluation of attributes 3. Adding an attribute - Explain the consumer's attitude toward the chosen product using the tri-component attitude model below. The Cognitive Component The Affective Component The Conative Component
To change consumer attitudes towards a particular brand (MARRYBROWN) of a product, here are the strategies to consider.
1. Changing beliefs about competing brands Identify the beliefs that customers have about MARRYBROWN and competing brands, then create advertising messages that dispel these beliefs.
2. Changing the relative evaluation of attributes Identify the benefits that are relevant to customers and enhance them. It can be quality, price, convenience, taste, nutritional value, or other features.
3. Adding an attribute Create an attribute that the competitors do not offer, which is appealing to customers.
The tri-component attitude model is a model that consists of three components that work together to form an attitude. The three components are cognitive, affective, and conative. Here's how they apply to the consumer's attitude toward MARRYBROWN product:
Cognitive Component This component deals with the beliefs and knowledge a consumer has about MARRYBROWN product. For instance, a consumer might believe that MARRYBROWN products are high in calories and not healthy to consume.
Affective Component This component deals with the emotions and feelings associated with MARRYBROWN product. For example, a consumer might feel happy and satisfied when consuming MARRYBROWN products.
Conative Component This component deals with the behavioral intention or actions of a consumer towards MARRYBROWN product. For example, a consumer might intend to purchase more MARRYBROWN products in the future as a result of the positive experience they had with the product.
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An auditor determines that only accounts receivable is materially misstated on the financial statements. Management refuses to amend the accounts receivable balance. What audit opinion should the auditor issue? A. Qualified B. Unqualified C. Adverse D. Disclaimer
An auditor is responsible for checking financial records, whether they are prepared accurately or not. If a material misstatement is found, the auditor should report it to the management and request that they fix it.
If management refuses to fix the errors, the auditor may not be able to form an opinion on the accuracy of the financial statements. In such circumstances, the auditor can issue an adverse or disclaimer of opinion. An adverse opinion is issued when the misstatement is material and pervasive to the financial statements.
In contrast, a disclaimer of opinion is issued when the auditor is unable to obtain sufficient evidence or there is a scope limitation that prevents the auditor from expressing an opinion. An example of a scope limitation is when management refuses to provide access to relevant documents.
Thus, if the auditor determines that only accounts receivable is materially misstated on the financial statements, management refuses to amend the accounts receivable balance and the misstatement is material and pervasive to the financial statements.
Then the auditor should issue an adverse opinion, because an adverse opinion is issued when the misstatement is material and pervasive to the financial statements.
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HR planners must be able to connect business challenges and
business requirements to human capital requirements in order to be
successful.
True
False
The statement "HR planners must be able to connect business challenges and business requirements to human capital requirements in order to be successful" is TRUE.
HR (Human Resource) planners play an important role in any company, as they are responsible for developing and maintaining a company's workforce. They have to link business challenges and business requirements to human capital needs to be effective in their role. It is a crucial responsibility as the entire business model is dependent on the resources (human capital) that drive it.
HR planners must have a deep understanding of the company's business model, its culture, and its objectives, to be able to fulfill their responsibilities. In the context of human resource management, HR planners must identify the skills and knowledge required to fulfill business requirements.
The skills and knowledge required for employees, along with their training and development needs, should be determined by HR planners to achieve these requirements.
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Your friend, Molly, needs your help finding the average for a set of portfolio returns. They have calculated the returns (in %) as : month return 1 12.67 2 1.82 3 14.10 4 18.48 5 32.16 What is the arithmetic mean of these returns? Select one: a. 15.85% b. 15.64% c. 15.43% d. 0.00% e. insufficient information to determine f. 7.72% g. 79.23%
Based on the set of portfolio returns the arithmetic mean of these returns is: b) 15.64%.
How to find?Given set of portfolio returns in percentage are: month return 1 12.67 2 1.82 3 14.10 4 18.48 5 32.16.
To calculate the arithmetic mean of these returns, we need to sum all the returns and divide it by the total number of returns. Thus, the arithmetic mean of these returns is:b) 15.64%.
The calculation is as follows:
(12.67 + 1.82 + 14.10 + 18.48 + 32.16) / 5 = 79.23 / 5
= 15.846
≈ 15.64 %.
Therefore, the correct option is b) 15.64%.
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The following table shows the actual demand observed over the last 11 years: 1 2 3 4 5 6 7 8 9 Year Demand 7 8 5 10 11 8 12 1
The given table represents actual demand observed over the last 11 years. The values in the table represent the demand for a product or service in different years.
The demand is calculated in different units, depending upon the product or service that is being measured.The demand values in the given table are 7, 8, 5, 10, 11, 8, 12, 1, 4, 6, and 9. These values can be used to create a demand graph or chart. The demand graph will help in understanding the trends in demand for the product or service over the past 11 years. For instance, from the given table, we can see that the demand for the product/service has been fluctuating over the past 11 years. In the year 1, the demand was 7, which decreased to 5 in the year 3.
the demand increased to 10 in the year 4, which was the highest in the given period. This shows that the demand for the product/service is not constant and changes from time to time. To predict the future demand for the product/service, one needs to analyze the trends and patterns in demand over the past few years. This can be done using different statistical tools such as regression analysis, time-series analysis, and moving averages. By analyzing the trends, one can predict the future demand for the product/service with some degree of accuracy.
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car when he gratuates from colege in five years. His bank will pay 2 a\% per year, conpounded arnualy for the freysar Co. How muth will Kyle have in five years to put 6own on ris car? in five years, the amount Kyle will have to put down en his car is ! the Finanoia Tabies in Ascendar C in computing your answer,)
Let the amount of money Kyle has to put down on his car in five years be P. Then, Kyle's bank pays him 2% per year compounded annually. The interest rate is 2%, which is equivalent to 2/100 = 0.02, and the time for which the interest is compounded is 5 years. So, we have i = 0.02 and t = 5.
The formula for calculating the future value (FV) of an investment is:
FV = P(1 + i)n
where n is the number of compounding periods. Since the interest is compounded annually, n = 1.
Substituting the values of P, i and n, we have:
FV = P(1 + i)n
FV = P(1 + 0.02)1
FV = P(1.02)
Using the financial tables in Ascendar C, we find that the future value factor for n = 1 and i = 0.02 is 1.1041. So, we have:
FV = P(1.02) = P(1.1041)
Therefore, we have:
P = FV/1.1041
P = (amount Kyle will have in five years)/1.1041
To find the amount Kyle will have in five years, we use the compound interest formula:
A = P(1 + r/n)nt
Substituting the values of P, r, n, and t, we have:
A = P(1 + r/n)nt
A = P(1 + 0.02/1)1(5)
A = P(1.1041)
Multiplying both sides of the equation by 1.1041, we get:
A(1.1041) = P(1.1041)2
A = P(1.1041)2/1.1041
A = P(1.1041)
Therefore, the amount Kyle will have in five years is equal to P(1.1041), and the amount he will have to put down on his car is (amount Kyle will have in five years)/1.1041.
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The following transactions occurred for the Microchip Company. 1. On October 1, 2024, Microchip lent $80.000 to another company. A note was signed with principal and 6% interest to be paid on September 30, 2025. 2. On November 1, 2024, the company paid its landlord $6.300 representing rent for the months of November through January. Prepaid rent was debited at the time of payment. 3. On August 1, 2024, collected $12.300 in advance rent from another company that is renting a portion of Microchip's factory. The $12,300 represents one year's rent and the entire amount was credited to deferred rent revenue at the time cash was recelved. 4. Depreciation on office equipment is $4,600 for the year. 5. Vacation pay for the year that had been earned by employees but not paid to them or recorded is $8,100. The company records vacation pay as salaries expense. 6. Microchip began the year with $2,100 in its asset account, supplies. During the year, $6,600 in supplies were purchased and debited to supplies. At year-end, supplies costing $3,300 remain on hand. Required: Prepare the necessary adjusting entries at December 31, 2024 for each of the above situations. Assume that no financial statements were prepared during the year and no adjusting entries were recorded. Note: If no entry is required for a transaction/event, select "No journal entry required" in the first account field.
The necessary adjusting entries at December 31, 2024, for Microchip Company are as follows:
1. Accrued interest receivable: Debit Interest Receivable $2,400, Credit Interest Revenue $2,400.
2. Recognize rent expense: Debit Rent Expense $4,200, Credit Prepaid Rent $4,200.
3. Recognize rent revenue: Debit Deferred Rent Revenue $8,100, Credit Rent Revenue $8,100.
4. Record depreciation expense: Debit Depreciation Expense $4,600, Credit Accumulated Depreciation $4,600.
1. Accrued interest receivable: Microchip Company lent $80,000 with a 6% interest rate, and interest is to be paid on September 30, 2025. As of December 31, 2024, three months' worth of interest have accrued. This is recorded by debiting Interest Receivable and crediting Interest Revenue for the amount of $2,400.
2. Recognize rent expense: The prepaid rent of $6,300 paid on November 1, 2024, covers the months of November, December, and January. However, as of December 31, 2024, only two months have passed. Therefore, the rent expense needs to be recognized for the remaining one month. This is recorded by debiting Rent Expense and crediting Prepaid Rent for $4,200.
3. Recognize rent revenue: Microchip Company collected $12,300 in advance rent on August 1, 2024, for one year. As of December 31, 2024, five months have passed. Therefore, the portion of rent revenue to be recognized for the remaining seven months needs to be recorded. This is done by debiting Deferred Rent Revenue and crediting Rent Revenue for $8,100.
4. Record depreciation expense: Depreciation on office equipment is recorded by debiting Depreciation Expense and crediting Accumulated Depreciation. The given amount is $4,600 for the year.
5. Record vacation pay expense: Microchip Company has vacation pay earned by employees but not paid or recorded. This is recognized as an expense by debiting Salaries Expense and creating a liability, Vacation Pay Payable, by crediting it for the amount of $8,100.
6. Adjust supplies expense: Microchip Company began the year with $2,100 in supplies. During the year, $6,600 in supplies were purchased, resulting in a total of $8,700. However, as of December 31, 2024, supplies costing $3,300 remain on hand. Therefore, the supplies expense needs to be adjusted to reflect the supplies used during the year. This is recorded by debiting Supplies Expense and crediting Supplies for $3,300.
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Air France-KLM business strategy
What are the key success factors for firms competing in the European airline industry? [To address the question you need to do industry analysis, Porter's five forces, and then explain the Key success factors of the European airline industry].
Analyze each of the five business units separately (Air France, Air France Hop [HOP!], Joon SAS, KLM, and Transavia SAS [Transavia]) by identifying their target markets, business unit strategies, and resources and capabilities, strengths, and (potential) weaknesses.
For each business unit, determine whether the business has a competitive advantage and recommend strategies for going forward. To address the questions, you need to use VRIS analysis and then provide possible strategies for each business unit.
The airline industry in Europe is very competitive, with many different companies competing for market share. These include pricing, customer service, safety, reliability, and innovation.
Its strengths include its extensive route network, strong brand recognition, and focus on innovation. Its weaknesses include high operating costs and a limited focus on short-haul flights. One possible strategy for KLM going forward would be to expand its short-haul offerings to capture more of the European market.
Transavia SAS (Transavia) targets leisure travelers looking for affordable flights within Europe and North Africa. Its business unit strategy is to offer low-cost flights with a focus on efficiency and convenience. Its weaknesses include limited brand recognition and a narrow target market. One possible strategy for Transavia would be to focus on expanding its offerings to include more destinations and improve its marketing efforts to increase brand recognition.
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Albert has a weekly allowance of $17, all of which he spends on used CDs (C) and movie rentals (M), whose respective prices are $4 and $3. His utility from these purchases is given by U(C)+V(M). If the values of U(C) and V(M) are as shown in the table:
a. What is the first item that Albert will buy?
b. What is the second item that Albert will buy?
c. How will Albert spend his $17?
To determine how Albert will spend his $17, we need to compare the utilities (U) of purchasing CDs (C) and movie rentals (M) based on their respective prices.
Given the values of U(C) and V(M) as shown in the table (which is not provided), we can make some assumptions and proceed with the calculations. Let's assume the table shows the following values:
U(C) = 10, 7, 5, 3, 1
V(M) = 8, 6, 4, 2, 0
a. The first item Albert will buy is the one that provides the highest utility relative to its price.
Comparing the utilities and prices, we find that the highest utility for the price is U(C) = 10 for the price of $4 (CDs). Therefore, Albert will buy a CD as the first item.
b. To determine the second item Albert will buy, we need to calculate the remaining budget and compare the utilities of the remaining options.
After buying a CD for $4, Albert will have $17 - $4 = $13 remaining.Comparing the remaining options:
U(C) = 7, 5, 3, 1 (remaining CDs)
V(M) = 8, 6, 4, 2, 0 (movie rentals)
The highest utility for the price is U(C) = 7 for the price of $4 (CDs). Therefore, Albert will buy another CD as the second item.
c. After purchasing two CDs for a total of $8, Albert will have $17 - $8 = $9 remaining.
Comparing the remaining options:
U(C) = 5, 3, 1 (remaining CDs)
V(M) = 8, 6, 4, 2, 0 (movie rentals)
The highest utility for the remaining budget is V(M) = 8 for the price of $3 (movie rentals). Therefore, Albert will spend the remaining $9 on three movie rentals.
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Which of the following statements is true regarding using losing your temper or being sarcastic with a customer? It will seldom accomplish your goals as a business communicator In today's progressive business environment it is acceptable It can be the best method to communicate your point it will help stop a customer from continuing to be being rude to you In business writing it is important to use which of the following? Imprecise and dull words Precise and specific words Unfamilar words Pompous and pretentious words Lawyers refer to briefs and politicians refer to sound bites. These references are examples of which of the following? Vigorous words Pompous language Jargon Bias-free woeds
In a business setting, it is important to avoid negative communication approaches such as losing temper or resorting to sarcasm with customers. These behaviours can have detrimental effects on the customer relationship and hinder the achievement of business goals. Instead, maintaining professionalism, remaining calm, and responding to customer concerns or feedback in a respectful and constructive manner are key to effective business communication.
1. Negative communication approaches: Losing temper or resorting to sarcasm with customers in a business setting is unproductive and can have negative consequences. These behaviours can damage the relationship with the customer and impede the achievement of business goals.
2. Professionalism and respect: Maintaining professionalism is essential in business communication. It involves keeping emotions in check, remaining calm, and treating customers with respect. Responding to customer concerns or feedback in a constructive manner helps build and maintain positive relationships.
3. Precise and specific language: Using clear and concise language is vital in business writing to convey information accurately. Precision and specificity in word choice minimize the chances of misinterpretation or confusion. This ensures that the message is understood clearly by the intended audience, whether it comprises customers, colleagues, or stakeholders.
4. Mindfulness of jargon: Jargon, specialized terminology specific to a particular profession, industry, or group, should be used with caution in business communication. While it can facilitate communication within specific contexts, it can create barriers and confusion when used with individuals unfamiliar with the terminology. Opting for clear and accessible language instead of jargon ensures that the message reaches a broader audience effectively.
In summary, effective business communication involves maintaining professionalism, avoiding negative communication approaches, using precise language, and being mindful of jargon. By adhering to these principles, business communicators can foster positive relationships, convey information accurately, and overcome communication barriers to achieve their goals.
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Vasco's utility function is: U=10X 2
Y The price of X is p x
=$12, the price of Y is p y
=$2, and his income is $60. What is his optimal bundle? (round your answers to two decimal places) X ∗
= units. Y ∗
= units.
The answer is , Vasco's optimal bundle is X* = 2.47 units
and Y* = 17.18 units.
How to find?We can now apply Cobb-Douglas function and find out Vasco's optimal bundle.
To maximize the utility function, we need to differentiate it with respect to X and Y separately.
We get ∂U/∂X = 20XY. ∂U/∂Y
= 10X^2. √Y + 5XY / √Y.
The condition for maximizing the utility function is given by MRS = - (PX/PY)
Let us compute the MRS.
We know that
MRS = ∂U/∂X / ∂U/∂Y
= (20XY) / (10X^2. √Y + 5XY / √Y) / 10X^2.
We get MRS = 2Y / (X^2. √Y + 1 / 2 Y )
= 2Y^2 / X^2. √Y + 1 / 2 Y-----(1)
Given px = $12,
py = $2 and
income = $60, we can form the budget equation aspxX + pyY = I substituting the given values, we get
12X + 2Y = 60 i.e.,
6X + Y = 30 or
Y = 30 - 6X ----(2)
Substituting equation (2) in equation (1), we get
MRS = 2 (30 - 6X)^2 / X^2 √(30 - 6X) + 1/2 (30 - 6X)
= 60 (5 - X)^2 / X^2. √(30 - 6X) + (30 - 6X)----(3)
Differentiating equation (3) with respect to X and equating it to zero, we get
dMRS / dX = - 60(5 - X)(5 - 2X) / X^3.√(30 - 6X) - 6 / √(30 - 6X)
= 0.
Solving for X, we get X = 2.47 units approx.
Substituting X in equation (2), we get Y = 17.18 units approx.
Therefore, Vasco's optimal bundle is X* = 2.47 units and
Y* = 17.18 units.
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I need help Solving the question thank you!
on a semiannual basis ( 6 percent semiannually). What is the bond's yield to maturity? The bond's yield to maturity is %. (Round to two decimal places.)
Without the bond's price or any other relevant information, it is not possible to calculate the bond's yield to maturity.
To calculate the bond's yield to maturity (YTM), we need to gather some key information: the bond's price, face value, coupon rate, and the number of periods remaining until maturity.
Let's assume the bond has a face value of $1,000, a coupon rate of 6% (semiannually), and it pays coupons semiannually. We need the bond's price to proceed with the calculation.
The YTM can be determined through trial and error or by using financial calculators or spreadsheet functions. However, I'll illustrate the steps for the trial and error method.
1. Start with an initial guess for the YTM. It could be based on market interest rates or previous bond issuances.
2. Estimate the present value of the bond's cash flows, including both the coupon payments and the face value at maturity. The present value of each cash flow is calculated by discounting it at the estimated YTM.
3. Sum up the present values of all the cash flows.
4. Adjust the YTM until the sum of the present values matches the bond's price.
For example, let's assume the bond's price is $950. We can start with an initial guess for the YTM, such as 5%.
Using the estimated YTM, we can calculate the present value of each cash flow and sum them up. If the sum is not equal to $950, we adjust the YTM up or down and recalculate until we find the YTM that yields a present value sum equal to the bond's price.
The process involves iteration and can be time-consuming. Alternatively, using financial calculators or spreadsheet functions like the RATE function in Excel simplifies the calculation by finding the YTM directly.
Therefore, to determine the bond's yield to maturity, we would need the bond's price and perform the necessary calculations using the trial and error method or utilizing financial calculators or spreadsheet functions.
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Compare and contrast the inventory costing methodologies. Be sure to describe the impact on income for each.1
Inventory costing methodologies are the different methods utilized to calculate the cost of inventory. The methods include First-In-First-Out (FIFO), Last-In-First-Out (LIFO), and Weighted Average Cost.
In the process of inventory costing, these methods will have a significant impact on income when the cost of goods sold is compared to the value of inventory at the end of the period. Compare and contrast the inventory costing methodologies. The followings are the differences and similarities in inventory costing methodologies:FIFO
FIFO costing method involves the assumption that the first goods purchased or manufactured are the first goods sold. As a result, the oldest inventory costs are charged to cost of goods sold (COGS). The ending inventory is valued at the most recent cost.The impact of FIFO on income is that it generates a higher net income and lower COGS in times of inflation. This is because the cost of goods sold uses older, lower costs in the calculation, resulting in a higher margin.LIFO
LIFO costing method involves the assumption that the most recent inventory purchased or manufactured is sold first. As a result, the most recent inventory costs are charged to cost of goods sold (COGS). The ending inventory is valued at the oldest cost.The impact of LIFO on income is that it generates lower net income and higher COGS in times of inflation. This is because the cost of goods sold uses newer, higher costs in the calculation, resulting in a lower margin.
Weighted Average Cost: Weighted Average Cost is an inventory costing method in which the cost of goods available for sale is divided by the total number of goods available for sale, yielding a weighted average cost per unit. This average cost is multiplied by the number of units in ending inventory to determine the ending inventory value.
The impact of Weighted Average Cost on income is that it generates net income that is in between FIFO and LIFO net income. This is because the weighted average method takes into account the costs of both old and new inventory, resulting in a margin that is between the margins generated by FIFO and LIFO.
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Supplement Chapter 7 Problem 7:1S
Susie Carmicle’s plant was designed to produce 8,000 screwdrivers per day but is limited to making 5,000 screwdrivers per day because of the time needed to change equipment between styles of screwdrivers. What is the utilization?
For the past month, the plant which has an effective capacity of 6,300, has only made 3,900 screwdrivers per day because of material delay, employee absences, and other problems. What is its efficiency?
If a plant has an effective capacity of 6,200 and an efficiency of 86%, what is the actual (planned) output?
Material delays have routinely limited production of household sinks to 300 units per day. If the plant efficiency is 85%, what is the effective capacity?
Utilization:
Utilization is the ratio of actual output to design capacity.
It's the amount of time a resource is used during its intended time. When resources are used during a period of time, the utilization is used to assess how efficient they are being used.
Effective capacity:
Effective capacity is the production capacity that a business can expect to achieve with its resources.
It is an estimate of the maximum production capacity of a firm under normal conditions, taking into account equipment maintenance, scheduling downtime, and other factors.
Efficiency:
Efficiency is the ratio of actual output to effective capacity. It shows how well an organization uses its resources to achieve its target output. If a company's efficiency is high, it is producing the expected output, and if it is low, it is not producing the expected output.
Solution:
Given, Design capacity of Susie Carmicle's plant = 8000 screwdrivers/day
Maximum production due to time constraint = 5000 screwdrivers/day
Utilization = (actual output / design capacity) x 100% = (5000 / 8000) x 100% = 62.5%So, the utilization of Susie Carmicle's plant is 62.5%.Given,
Effective capacity of the plant = 6300 screwdrivers/day
Actual production due to material delay, employee absences, and other problems = 3900 screwdrivers/day
Efficiency = (actual output / effective capacity) x 100% = (3900 / 6300) x 100% = 61.9%So, the efficiency of the plant is 61.9%.Given,
Effective capacity of the plant = 6200 screwdrivers/day
Efficiency = 86%Actual output = (effective capacity x efficiency) / 100 = (6200 x 86) / 100 = 5320 screwdrivers/day
So, the actual (planned) output is 5320 screwdrivers/day.
Given,
Efficiency of the plant = 85%Actual output = 300 (material delays) x 85% = 255Effective capacity = (actual output / efficiency) x 100 = (255 / 85) x 100 = 300
The effective capacity of the plant is 300 units/day.
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Due to the lack of research in marketing ethics, the author poses the question of what the major ethical problems in marketing research are. In a study, a question was asked to managers in all occupations that face at least some sort of moral or ethical dilemma. Then they were asked to please describe briefly the work circumstance that presents them with the most challenging ethical or moral challenge. Once the responses were collected, they were then distinguished as issues or conflicts of ethics and put into smaller subpart categories. The two major ethical problems and or conflicts that were reported were: attempting to strike a balance between the researcher's self-interest and his or her responsibilities to clients within one's own organization. Then number two, similarly, balancing one's commitments to an external client with one's obligations to the company. Both of these accounts can be put under the category of research integrity.
Please write your opinion on this study that was taken, why do you think these two issues are the most common, why is marketing research integrity so important when conducting research, and why is this behavior in the marketing world so common
The study found that two major ethical problems in marketing research are balancing self-interest with responsibilities to clients within one's organization and balancing commitments to external clients with obligations to the company. These issues are common due to conflicting interests and competitive pressures. Upholding marketing research integrity is crucial for ethical conduct and trust in the field.
In this study on marketing ethics, managers were asked to describe their most challenging ethical or moral challenge in the workplace. The responses were categorized into issues or conflicts of ethics. The two major ethical problems reported were:
1. Balancing self-interest with responsibilities to clients within one's organization.
2. Balancing commitments to external clients with obligations to the company.
These issues are common in marketing research because they involve the ethical dilemma of prioritizing personal interests or external clients over the organization's interests.
Marketing research integrity is important because it ensures that research is conducted in an ethical and unbiased manner. It helps maintain trust and credibility in the marketing field, as well as protects the rights and well-being of participants and stakeholders involved in the research process.
This behavior may be common in the marketing world due to several reasons. Firstly, marketing professionals often face pressure to meet targets and achieve desired outcomes, which can create conflicts between personal interests and organizational goals. Secondly, the competitive nature of the marketing industry can lead to a focus on short-term gains, potentially compromising ethical standards. Finally, the complexity of marketing research, with its various stakeholders and potential conflicts of interest, can contribute to the prevalence of these ethical challenges.
Overall, this study highlights the importance of addressing and resolving ethical problems in marketing research to uphold integrity and ensure ethical practices in the field.
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The sales data for washing machines for a multinational company is given below: - Q1) Using a moving average with 3 periods, determine the demand for washing machines for next February. Q2) Using a weighted moving average with 3 periods, determine the demand for washing machines for February. Use 0.6,0.3, and 0.1 for the weights of the most recent, second most recent, and third most recent periods, respectively. For example, if you were forecasting the demand for February, November would have a weight of 0.1, December would have a weight of 0.3, and January would have a weight of 0.6. Q3) Using MAD, determine which is the better forecast. Q4) What other factors might Armstrong consider in forecasting sales?
The demand for washing machines for next February is 13.33, The demand for washing machines for February is 12.8, and the weighted average method is better.
1)
The entire value of November, December, and January will be added up and divided by 3 to determine the projection for February using a 3-month moving average.
This will be,
(14+16+11)/3
=41/3
=13.33
2)
By using the method of weighted average,
the forecast will be as follows =
0.1 × November + 0.3 × December + 0.6 ×January
= 0.1 × 14 + 0.3 × 16 + 0.6 × 11 = 12.8
3)
The absolute deviation using 3-month moving average = 11-13.33
=2.33
The absolute deviation using weighted average = 11-12.8
=1.8
As can be observed, the deviation is lower when using the weighted average, hence it can be concluded that this technique is superior.
4)
Armstrong has to take a lot of other things into account when predicting sales.
Expert opinion: Expert opinions frequently carry weight and should be taken into consideration. Experts typically have strong insight into what the future demand will look like, thus considering their perspective is a crucial consideration.
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There are five guidelines that are recommended in the context of
building a corporate identity using the corporate brand identity
matrix, according to Greyser and Urde. Which of the following
represen
Greyser and Urde recommend five guidelines for building a corporate identity using the corporate brand identity matrix. These guidelines include the following:
Define the identity's attributes and their relationships: This step involves identifying the key attributes that will define the corporate identity, as well as understanding how they are related.Establish the brand values: The next step is to determine the values that the corporate brand should embody. This involves identifying the core beliefs and principles that will guide the brand's behavior.
This involves creating a consistent visual and verbal identity that communicates the brand's attributes, values, promise, and persona to the target audience.These guidelines are essential for building a strong and effective corporate identity that can differentiate the brand from its competitors, create a strong emotional connection with customers, and drive long-term growth and success.
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Biogen Inc. is considering a capital expansion project. The initial investment of undertaking this project is $238,200. This expansion project will last for five years. The net operating cash flows from the expansion project at the end of year 1, 2, 3, 4 and 5 are estimated to be $42,350, $47,024, $94,752, $82,512 and $120,456 respectively.
Biogen has a weighted average cost of capital of 28%.
_______________________________________________
What is the modified internal rate of return if Biogen undertakes this project? Assuming that the positive cash inflow from undertaking this project will be reinvested at the weighted average cost of capital.
24.63%
27.16%
22.82%
20.04%
The modified internal rate of return (MIRR) is approximately 27.10%, which is closest to 27.16%. Therefore, the correct option is 27.16%.
To calculate the modified internal rate of return (MIRR), we need to determine the present value of the cash inflows and outflows using the weighted average cost of capital (WACC) as the discount rate. Then we can find the discount rate that equates the present value of cash inflows to the present value of cash outflows.
First, let's calculate the present value (PV) of the net operating cash flows using the WACC of 28%:
PV(year 1) = $42,350 / (1 + 0.28)^1 = $33,007.81
PV(year 2) = $47,024 / (1 + 0.28)^2 = $32,552.34
PV(year 3) = $94,752 / (1 + 0.28)^3 = $55,195.99
PV(year 4) = $82,512 / (1 + 0.28)^4 = $39,098.86
PV(year 5) = $120,456 / (1 + 0.28)^5 = $48,919.82
Next, calculate the present value of the initial investment:
PV(initial investment) = -$238,200
Now, calculate the future value (FV) of the positive cash inflows reinvested at the WACC:
FV(year 1-5) = $33,007.81 * (1 + 0.28)^5 + $32,552.34 * (1 + 0.28)^4 + $55,195.99 * (1 + 0.28)^3 + $39,098.86 * (1 + 0.28)^2 + $48,919.82 * (1 + 0.28)^1 = $315,405.28
Finally, calculate the MIRR by finding the discount rate that equates the present value of cash outflows to the future value of cash inflows:
MIRR = ((FV inflows / PV outflows)^(1/n)) - 1
= ((315,405.28 / -238,200)^(1/5)) - 1
= (1.32459)^(0.2) - 1
≈ 0.27099
The modified internal rate of return (MIRR) is approximately 27.10%, which is closest to 27.16%. Therefore, the correct option is 27.16%.
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Term paper - Company Selection and Summary Amazon.com is a customer-centric company. They put more effort into improving their system to make the customer experience so unforgettable that they keep returning to the website. Jeffery Bezos, the founder of Amazon.com, started this company after seeing internet use increasing rapidly.
Amazon.com stands out for its customer-focused philosophy. The business offers a user-friendly website, tailored recommendations, quick and reliable shipping, and top-notch customer support in an effort to deliver amazing customer experiences. To make online purchasing for customers convenient, effective, and joyful, Amazon.com consistently makes investments in streamlining its systems and procedures.
The dedication to innovation on the part of Amazon.com is one of the main drivers of its success. The corporation has created ground-breaking services like Amazon Prime, which gives members access to streaming services, fast and free shipping, and exclusive discounts. through the launch of the Kindle e-reader, Amazon.com also revolutionized the e-reader business. Since then, the company has grown into a number of other industries, including cloud computing through Amazon Web Services (AWS).
Amazon.com has experienced enormous development and has gained market dominance thanks to its emphasis on customer pleasure and innovation. In order to assure effective order fulfilment, it has expanded its operations abroad and set up several fulfilment centres and distribution networks. The ability of the corporation to use data and analytics to comprehend customer preferences and adjust its offers has also contributed to its success.
By purchasing Whole Foods Market, a high-end supermarket chain, and establishing Amazon Studios, which creates original movies and TV shows, Amazon.com has expanded its business activities in recent years. The company shows its will to stay at the forefront of technology development and customer service by continuing to look into new prospects and diversify into new markets.
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List the 8 "pedals" within the Flower of Service. Provide an example of each.
The eight pedals within the flower of service are information, consultation, hospitality, safekeeping, order-taking, billing, payment, and exception handling. The flower of service is a model that depicts a firm’s service.
Its eight petals, as well as a core, represent the facets of a company’s service. Here's an example of each petal:
Information: Customers can access any details they require about a product or service. Example: An online shopping platform providing product descriptions.
Consultation: The firm has the ability to provide consumers with guidance and advice.
Example: A dietitian advising customers on the best dietary plan for their needs.
Hospitality: The firm provides customers with a warm and pleasant environment. Example: A hotel with cozy guest rooms.
Safekeeping: The company safeguards customers' assets, information, or knowledge. Example: A legal firm safeguarding customer information.
Order-Taking: The firm assists customers in placing orders. Example: A fast food restaurant that takes customer orders.
Billing: Customers are billed correctly and promptly. Example: A billing service that correctly processes client invoices.
Payment: The company accepts payment from customers. Example: An e-commerce store that accepts credit card payments.
Exception Handling: The firm is capable of quickly and effectively addressing customer issues. Example: A delivery service that resolves complaints and issues in a timely manner.
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