Option B is the correct answer. The questionnaires answered during job analyses are best used by human resources. They might choose to use them in place of employee reviews.
What is human resources management?Human resource management (HRM or HR) is a strategic and well-coordinated approach to the effective and efficient management of people in a company or organisation so that they contribute to the organization's competitive advantage. It is created to maximize employee performance in support of an employer's strategic goals. Managing people inside businesses is the main focus of human resource management, which also concentrates on systems and policies. HR departments are in charge of supervising employee benefits design, hiring, training, development, performance reviews and reward management, including pay and benefits administration. HR is also concerned with organizational change, labour relations and reconciling organisational requirements with those imposed by collective bargaining agreements and governmental regulations.
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Answer:it’s D
Explanation:O D. They might compare the level of responsibilities required indifferent jobs at the same level.
Whole Foods uses its wholesome and organic selection of products, unique store design, and local ambience to avoid direct competition with large supermarket chains, which is an example of ________ positioning. Multiple Choice head-to-head niche differentiation competitive holistic
Whole Foods uses its wholesome and organic selection of products, unique store design to avoid direct competition with large supermarket chains, which is an example of c) differentiation positioning.
Differentiation and positioning are intertwined in significant ways. Effective positioning for a product or service is based on the distinctive features or traits that, in the eyes of the target market, set it apart from the competition.
Marketing professionals work to develop a desired position for a good or service in the market rather than waiting for it to be generated by consumers, the general public, or competitors. Positioning and differentiation are strategic actions.
An effective value proposition for the market that states, "This is the compelling reason the target segment should buy the product," is the outcome of positioning.
Key components of the marketing mix are shaped by positioning, including which features are most important for differentiating a product or service, what messages to convey about the offering, how to price it in comparison to rivals, and the potential contribution of distribution to customer satisfaction.
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what did dwight eisenhower explain as the opportunity cost of the nuclear buildup due to scarcity?
The opportunity cost of the nuclear buildup due to scarcity, as explained by Dwight Eisenhower, was that resources, both financial and human, that would have been used to fund other projects or initiatives were instead diverted to the nuclear buildup.
This, in turn, limited the ability of the government to fund other programs and initiatives that may have been of economic and social benefit.
The value of the next-highest-valued alternative use of a resource is what economists mean when they talk about its "opportunity cost."
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The United States Bureau of Labor Statistics predicts that the manufacturing sector will account for the majority of projected job growth from
2014minus−2024.
True
False
The United States Bureau of Labor Statistics predicts that the manufacturing sector will account for the majority of projected job growth from 2014 − 2024. The above statement is false.
What is the Bureau of Labor Statistics?According to the United States Bureau of Labor Statistics, the manufacturing sector is not projected to account for the majority of job growth from 2014 to 2024.The BLS ( Bureau of Labor Statistics) projects that the healthcare and social assistance sector will account for the most job growth.Followed by professional and business services, and education and health services. Manufacturing is projected to experience some growth, but it is not expected to be the leading sector for job growth during this time period. This is due to the increasing automation and technology. It is still expected to add around 900,000 jobs in the next decade. However, it's worth noting that the projections may change due to unforeseen events, such as economic downturns or pandemics.To learn more about the Bureau of Labor Statistics from the given link
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The common stock of Porcine Meat Products, Inc., is currently selling at $60 per share. It has a P/E ratio of 12:1 and pays an annual dividend of $3 per share. That would make Porcine's EPS equal to A) $5. B) $36. C) $2. D) $3.
(A) $5. The market price to earnings per share of a stock is calculated using the P/E ratio (EPS). This company's ratio is 12 times earnings.
The profit of a corporation is divided by the number of outstanding shares of its common stock to arrive at earnings per share (EPS). The resultant figure is used to gauge a company's profitability. It is typical for businesses to publish EPS that has been adjusted for unusual expenses and possible share dilution. The more lucrative a corporation is deemed to be, the greater its EPS. Net income, commonly referred to as profits or earnings, is computed as net income divided by the number of shares outstanding. The numerator and denominator are modified in a more complex computation to account for shares that could be produced through options, convertible debt, or warrants.
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How will this company's Statement of Cash Flows differ from how it would appear if the company were abiding by US GAAP standards
In comparison to the firm using US GAAP, the company using IFRS will have lower cash flow in the finance portion and higher cash flow in the operations section.
Money, currencies, and capital assets are the subject of the study and practise of finance. It is a subfield of economics, which is the study of the creation, transfer, and use of money, assets, products, and services. However, the two fields are not the same. The field of finance may be loosely classified into three categories: personal, corporate, and public. Finance activities occur in financial systems at various scales. Finance is a big subject, and there are many subfields within it. Maximizing value and reducing volatility are the goals of asset, money, risk, and investment management. The feasibility, stability, and profitability of a plan of action or an entity are evaluated through financial analysis. Experimental finance examines the possibility of putting some financial ideas to the test using the scientific method.
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Dogs and Formals. Paul owns a dog grooming business and needs patient people to work there. He gives all applicants a test he obtained from a management firm that has been proven to measure psychological traits such as patience. Penny alleges sex discrimination after she fails the test miserably and Paul refuses to hire her. Paul tells her that there is no way he is giving her a dime because he is entitled to protect his client's dogs. Upon learning that her state lacked a state office representing the Equal Opportunity Commission, Penny immediately sues him in federal court alleging a violation of Title VII. Paul, who is getting tired of the dog grooming business, also opens a new formal wear shop and needs to hire employees there as well. He wants to appeal to high school and college age young ladies attending proms and formals. Paul decides that he does not want older sales clerks to assist in choosing formal dresses. He only wants young, attractive ones. Paul runs an ad in the local paper-seeking applicants for sales clerks and stating that a qualification for the job is computer training while in high school. Tina, age 60, applies and tells Paul that while she sees no reason that computer training should be required, she attended computer training in adult education and has excellent computer as well as sales skills. Paul refuses to hire her telling her that unless he follows the ad, he may be seen as practicing discrimination. Deciding that formal wear is more trouble than dogs, Paul shuts down the formal wear store. Which of the following is true involving Paul's plan to require computer training in high school in order to eliminate older workers?
A. He is not guilty of any violation without additional evidence of intent to discriminate.
B. He is not guilty of any violation unless he can establish through a survey that most people prefer younger sales clerks.
C. He is guilty of violating the Age Discrimination in Employment Act.
D. He is not guilty of any violation unless he can establish through a survey that most of the formal wear store's customers prefer younger sales clerks.
E. He is not guilty of any violation because common sense tells us that younger people make better sales clerks.
Answer: He is guilty of violating the Age Discrimination in Employment Act
Explanation:
The option that's true which involves Paul's plan requiring computer training in high school in order to eliminate older workers is that Paul is guilty of violating the Age Discrimination in Employment Act.
The Age Discrimination in Employment Act of 1967 simply protects the workers who are 40 years and above from being discriminated against due to their age during the hiring, promotion, compensation, or any other conditions of employment. In this case, Paul is guilty as he violated the Act.
Being guilty of violating the Age Discrimination in Employment Act is the true statement as regards Paul's plan to require computer training in high school in order to eliminate older workers.
Paul is guilty here because the act of The Age Discrimination in Employment Act of 1967. was set up to serve as protection over applicants as well as employees that are over 40 years of age so they won't be discriminated.Therefore, option C is correct.
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William Ouchi's approach that managers in Japanese companies have a better relationship with their subordinates falls under:
During the Asian economic boom of the 1980s, William Ouchi's so-called "Japanese Management" job style became popular. 'Theory Z,' according to Ouchi, focuses on increasing employee loyalty.
To the company by providing a employee for life with a strong emphasis on the employee's well-being both on and off the job. Individual efforts to meet needs are described as motivated behaviour in need-based theories. According to this viewpoint, the manager's job is to determine what people require and then to ensure that the work environment becomes a means of meeting those requirements. Theory Z emphasises the importance of assisting workers in becoming generalists rather than specialists.
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Robert wants to consolidate his credit card debts into one loan using the equity in his home. His house bas a market value of $210,000, and he has an outstanding mortgage loan balance of $160,000. How much can Robert borrow if the bank is willing to loan him 50 percent of the equity in his home?
please help
Robert borrows if the bank is willing to loan him 50 percent of the equity in his home is 25,000.
What is a credit card?A credit card is said to be a type of plastic money that allows an individual to purchase goods on credit and pay back the amount later on some specified rate of interest being charged on it.
An outstanding mortgage loan is referred to as the amount which needs to be paid on the principal amount that is received on the loan for the asset given as a mortgage loan.
In order to calculate the borrowing amount
Take the value of the home = $210,000
Subtract the outstanding balance = 160,000
The reaming balance will be = 50,000
The bank offered 50% of 50,000 = 25,000. So the amount can be borrowed as $25,000.
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Which one of the following statements concerning net present value (NPV) is correct? A. An investment should be accepted if, and only if, the NPV is exactly equal to zero. B. An investment should be accepted only if the NPV is equal to the initial cash flow. C. An investment should be accepted if the NPV is positive and rejected if it is negative. D. An investment with greater cash inflows than cash outflows, regardless of when the cash flows occur, will always have a positive NPV and therefore should always be accepted. E. Any project that has positive cash flows for every time period after the initial investment should be accepted.
If the investment's NPV is positive, it should be approved; if it's negative, it should be denied.
In terms of net present value (NPV), which statement is accurate?Explanation and Response: The right response is A) Accept the proposal if the NPV exceeds the cost of investing. A project's current worth is estimated using the net present value, which is calculated by deducting the cost of investment from the present value of the project's future cash flows.
Considering the NPV, which of the following propositions is untrue?Explanation and Response: A) Reject projects with NPVs of zero since adopting them would mean decreasing firm value To determine a project's profitability, the NPV is a method for calculating the current value of all upcoming cash flows.
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Franchising is a popular way to grow. Subway has about 42,000 franchisees that pay 12.5% of their annual store
revenue (417 000 average) to Subway. About how much does Subway collect in franchise fees?
Answer:
$2,189,250,000
Explanation:
I just finished the quiz
Franchising is a popular way to grow. Subway has about 42,000 franchisees that pay 12.5% of their annual store revenue (417 000 average) to Subway. $2,189,250,000 is much does Subway collect in franchise fees.
What is Franchising?
The term franchising refers to the expansion of the business. The franchising was the marketing strategy to the sold the goods and the services are the large level. It was the adopted the organization as a strategy was the owner licenses its operations.
Determine the given amount are:
Total number of subway franchisees = 42,000Average annual store revenue = $417,000Total paying percentage of franchisees = 12.5%At 12.5% of average revenue = (417000 × 12.5) ÷ 100
At 12.5% of average revenue = 5212500 ÷ 100
At 12.5% of average revenue = $52,125
Total subway collection in franchise fee = total number of franchisees × amount of fees per franchises
Total subway collection in franchise fee = 42,000 × 52,125
Total subway collection in franchise fee = $2,189,250,000
As a result, the significance of the franchising are the aforementioned.
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The logging industry has had a very productive thirty years and as a result, the demand for labor has been increasing a little each year and equilibrium wages rose each year. If the logging industry productivity were to slow down, what is likely to happen to equilibrium wages
Even if there was no increase in demand for labor, wages would continue to rise, leading to an increase in the natural rate of unemployment.
What is inherent in the natural unemployment rate?A healthy economy can only maintain the natural rate of unemployment at its lowest point without creating inflation. There are three types of natural unemployment: structural, surplus, and frictional unemployment all exist. Because employers would first raise wages, zero unemployment cannot be achieved.
What factors alter the natural unemployment rate?The natural rate of unemployment (NRU) can fluctuate over time as a result of things like shifts in the characteristics of the labor force. Changes in structural and frictional unemployment can alter the NRU.
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In which of the following instances is being a first-mover not particularly advantageous? When the first-mover already has a sizable global market share OWhen a pioneer is already the industryâTMs low-cost provider or best-cost provider When the first-mover is pioneering a new technology rather than a new product When first-time customers do not remain strongly loyal to pioneering firms in making repeat purchases When the first-mover is employing a blue ocean strategy
When first-mover customers are not strongly loyal to repeat-buying pioneers.
Early mover disadvantage (or late mover advantage) rarely occurs when: The market response is strong, allowing Pioneer to gain a monopoly position and recoup its investment. First-mover advantages include economies of scale, or time to develop cost-effective ways to manufacture or deliver a product. First mover disadvantages include the risk that the product will be copied or improved by competitors. Even latecomers have a competitive advantage if the cost of copying a product is low.
For example, one study found that in the chemical, pharmaceutical, electronics, and machinery industries, the "cost of imitation" is about two-thirds of the product development cost incurred by the pioneers.
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The opportunity cost of attending college is likely to be highest for a high school graduate:
A) who has access to student loans.
B) whose family is extremely wealthy.
C) who will attend a more expensive college.
D) who started a successful business in high school.
For a high school graduate who launched a lucrative firm while still in high school, the opportunity cost of going to college is most likely to be greatest.
What do you mean by opportunity cost?
The value or advantage forfeited by engaging in a specific activity in comparison to participating in an alternate activity is known as the opportunity cost of that activity. More precisely, it means you forfeit the chance to engage in a different activity if you choose one activity (for instance, an investment). The best technique is the one that, after deducting opportunity costs, has the highest return when compared to all other activities. For instance, if you purchase a vehicle and use it just for personal transportation, you are not permitted to rent it out; yet, if you do, you are not permitted to use it for personal transportation.
So, The correct option is D.
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The primary objective of a particular mutual fund is the payment of dividends, regardless of the market's current state. Capital growth is a secondary objective. Which of the following industry groups would be appropriate for the fund's portfolio? A) Aerospace. B) Computer technology. C) Consumer appliances. D) Public utilities.
Option d is Correct. Groups from the public utilities sector would be appropriate for the portfolio of the fund.
Regardless of the situation of the market at the time, a specific mutual fund's main goal is to provide dividends. Growth in the capital is a secondary goal. They are financial tools that amass funds from many people who have similar financial objectives.
The combined funds are then invested in a variety of financial products, including corporate and government bonds, listed company stocks, shares, and other money market instruments. Hybrid funds invest a significant amount of their capital in equity over the long run. The goal of the retirement fund is to provide long-term income and capital appreciation in order to help retirees accumulate wealth.
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(Chart A - H2)
Line De represents the current household demand for a specific product. If income taxes are reduced, which line will represent the demand for that specific product?
a. D1
b. De
c. D2
Option b, The line that represents the current household demand for a specific product is denoted as "De". If income taxes are reduced, this line would continue to represent the demand for that specific product, as the change in taxes would likely affect the quantity demanded rather than the line representing the demand itself.
The line representing the current household demand for a specific product is referred to as "De" in economics. This line represents the relationship between the price of the product and the quantity of the product that households are willing and able to purchase.
When income taxes are reduced, the disposable income of households increases, which can lead to an increase in the quantity demanded of most products. However, the line representing the demand for the product, "De", will remain the same, it will just shift to the right due to the increase in quantity demanded at each price level.
This is known as the law of demand.
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Individuals who are working part-time while seeking full-time employment are classified as O Phantom unemployed. O Discouraged workers. O Unemployed O Underemployed
The correct answer to the given question about the person who is working part-time and searching for a full-time job is option d) Underemployed.
When a person doesn't work full time or accepts a job that doesn't correspond to their actual skills and financial requirements, they are considered to be underemployed. That instance, their job doesn't fully utilize their degree and skills, or it just offers part-time employment. The total number of persons in an economy who are involuntarily working in low-skill and low-paying occupations or only part-time because they are unable to find full-time positions that utilize their skills is known as underemployment. The U.S. government counts both underemployment and unemployment in its reports to give a more accurate picture of the state of the labor market. Many different things, including business cycles and economic recessions, can contribute to underemployment.
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If the area of quare b i 144 quared feet and the length of ide a i 5 feet what i the area of quare c
If the area of square b i 144 squared feet and the length of ide a i 5 feet The area of square c is 25 square feet.
The area of square c can be determined by using the following equation:
[tex]Area of square c = (length of side c)∧2[/tex]
We know that the area of square b is 144 square feet and that the length of side a is 5 feet. Since square b is 12 times larger than square c, we can set up the following equation:
[tex](length of side c)∧2 = (1/12) × (length of side a)∧2[/tex]
Substituting in the known values, we get:
[tex](length of side c)∧2 =[/tex] [tex](1/12) × (5 feet)∧2[/tex]
Solving for the length of side c, we get:
[tex](length of side c) = (1/12)^(1/2) × (5 feet)[/tex]
(length of side c) = 0.42 feet
Therefore, the area of square c is (0.42 feet)∧2 = 0.1764 square feet = 0.18 square feet = 25 square feet.
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The complete question is-
If the area of square b is 144 square feet and the length of side a is 5 feet, what is the area of square c?
As an importer of clothing, would you rather have your products sold by a general merchandise retailer or a specialty store? Why?
Answer:
Specialty store
Explanation:
At the end of every year you deposit $4,800 into an account that earns 8% interest per year. What will be the approximate balance in your account immediately after the 20th deposit
The amount is $219657.43 will be the approximate balance in your account immediately after the 20th deposit.
To find the future value we use following formula
FV=A[(1+r)" -1/r)
Where,
FV = Future Value OR Amount at time n
A = Regular Withdrawal Amount OR Regular Interest OR Regular Dividend OR Installment Amount
n = Number of period
r=Compound interest rate
Given: Number of periods/years (n) = 20
Rate of interest (r) -8%
Regular withdrawal (A)- $ 4800
After substituting the values into the formula we have,
[tex]FV= A(\frac{(1+r)"-1}{r} \\FV=4800+(\frac{1+0.08)20-1}{0.08} )FV = $219657.42863[/tex]
The future value of the annuity is $219657.42863.
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Most tenants sign a lease. Which of the following is part of a lease agreement? a. The name and address of the buyer. b. The amount of the down payment c. The interest rate for a lease loan d. The sale date e. The conditions under which the landlord may enter the apartment.
Most renters a sign a lease. A leasing agreement must include the following: (e). the conditions of the landlord's access to the apartment.
Describe a lease agreement?A lease is a legal agreement that requires the user to pay the owner for the use of a property.
Common assets that are leased include real estate, buildings, and automobiles. Leasing is also done for commercial or industrial equipment. In its simplest form, a lease agreement is a contract between the lessor and the lessee. The asset is legally owned by the lessor, who also receives the right to use it in exchange for recurring rent payments from the lessee. In addition, the lessee undertakes to follow certain rules when using the property or equipment.
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What are the factors that affect changing business trends?
The factors that affect changing business trends are technological advancements, globalization, economic environment.
What is business?
Business is an activity which involves the buying and selling of goods and services, or the exchange of resources for money. It involves risk taking and decision making in order to gain profit and success. Businesses can be small and large, from a single person enterprise to a large multinational corporation. It is an economic system that is essential for the functioning of a society, as it provides employment and income for individuals, and helps to generate wealth. Businesses are responsible for creating products and services that cater to the needs of consumers.
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One advantage of heavy use of COTS software in a system is that, because these products are in commercial use, much of DT
A piece of hardware and/or software that is offered for purchase, rental, or licensing to the general public and is ready for the market.
What does COTS stand for?Commercial-Off-the-Shelf, or COTS, is the abbreviation for software that is intended for a specific, narrowly focused sector of the market and is built to specified requirements.
a piece of hardware and/or software that is offered for purchase, rental, or licensing to the general public and is ready for the market.
The finger cot, also referred to as the finger condom, is a latex sheath that is made to fit over the tip of a finger and extend to about the base of the finger. Cuts and open wounds on fingers are frequently treated using finger-cots.
COTS. A shorthand for commercial/consumer off-the-shelf (Uses the term "ready-made goods" to refer to items that are pre-made, defined by market demand, have substantial functionality and complexity, and are self-contained.)
Software that you must install, configure, and manage yourself is often COTS software.
Therefore, the statement is false.
The complete question is:
One advantage of heavy use of COTS software in a system is that, because these products are in commercial use, much of DT&E, LFT&E, and OT&E can be waived.
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A piece of hardware or software that is ready for the market and is available for purchase, rental, or licensing to the general public.
What is the acronym COTS?The term "commercial-off-the-shelf" (COTS) refers to software that is developed in accordance with predetermined specifications and is intended for a specific, narrowly focused segment of the market. A piece of hardware or software that is ready for the market and is available for purchase, rental, or licensing to the general public.
A latex sheath designed to fit over the tip of a finger and extend approximately to the finger's base is known as the finger cot or finger condom. Finger-cots are frequently used to treat open and cut fingers. COTS. A term used to refer to items that are pre-made, determined by market demand, have substantial functionality and complexity, and are self-contained; also known as commercial or consumer off-the-shelf.
COTS software is typically software that you have to install, configure, and manage on your own.
As a result, the assertion is incorrect.
The entire inquiry is:
A significant amount of DT&E, LFT&E, and OT&E can be avoided by making extensive use of COTS software in a system because these products are already in commercial use.
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Which of the following statements is true of the factors that affect an advertising budget?
A. Brands in less-differentiated or commodity-like product classes require very less advertising to establish a unique image
B. New products typically merit large advertising budgets to build awareness and to gain consumer trial
C. In a market with few competitors and moderate advertising spending, a brand ust advertise more heavily to be heard
D. Established brands usually are supported with high advertising budgets, measured as a ratio to sales
New merchandise typically benefit large advertising budgets to construct cognizance and to reap purchaser trial.
how does advertising work in an economy?Modern client economies are pushed by way of the demand stirred via advertising for products. The demand contributes to monetary increase and prosperity.
What elements ought to be considered whilst putting the advertising price range Mcq?Product life cycle and market share.
Product type and advertising agency.
Market share and buying power.
Share charge and organisation image.
Which of the elements affects advertising budget?It relies upon on the target audience, target market, and company's marketing goals. Online media, for example, is cheaper than television advertising.
Their range is tremendously the same.
However, tv marketing may also be greater fantastic for some household products than for others.
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Which type of funding raises small amounts of money from many people to finance a new venture?Multiple Choiceduplicatingmultifundingcrowdfundingventure-fundingangel-financing
Seed money is the name given to this type of funding. Seed capital, also known as seed money or seed financing, gets its name from the fact that it is money raised by a business in its beginning or early phases.
Crowdfunding is a method of raising capital to sponsor endeavours and companies. Fundraisers can use online platforms to gather money from a sizable audience. Startup enterprises and expanding businesses most frequently use crowdfunding as a means of obtaining alternative capital. Credit, venture capital, gifts, grants, savings, subsidies, and taxes are a few examples of financial sources. Soft funding or "crowdfunding" refers to sources of funding like donations, subsidies, and grants that do not directly require a return on the investment.
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Problems and Applications Q3 For each of the following characteristics, indicate whether it describes a perfectly competitive firm, a monopolistically competitive firm, both, or neither. (Note: If the characteristic describes neither, leave the entire row unchecked.) Characteristic Charges a price that is the same as marginal cost Sells a product differentiated from that of its competitors Produces at the efficient scale of the firm Perfectly Competitive Monopolistically Competitive Equates marginal revenue and marginal cost Operates with excess capacity Earns economic profit in the long run 0 0
Characteristic: Charges a price that is the same as marginal cost
Perfectly Competitive: Yes
Monopolistically Competitive: No
Does the other characteristics are perfectly and monopolistically competitive?Characteristic: Sells a product differentiated from that of its competitors
Perfectly Competitive: No
Monopolistically Competitive: Yes
Characteristic: Produces at the efficient scale of the firm
Perfectly Competitive: Yes
Monopolistically Competitive: Yes
Characteristic: Equates marginal revenue and marginal cost
Perfectly Competitive: Yes
Monopolistically Competitive: Yes
Characteristic: Operates with excess capacity
Perfectly Competitive: No
Monopolistically Competitive: Yes
Characteristic: Earns economic profit in the long run
Perfectly Competitive: No
Monopolistically Competitive: No
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A country with imports of $6 million and other cash of $3 million coming into the country and exports of $5 million and other cash of $3 million going out of the country has a
trade surplus.
trade deficit.
positive or favorable balance of payments.
negative or unfavorable balance of payments.
Answer:
trade deficit.
Explanation:
Given that
The imports is of $6 million
And, the other cash is $3 million coming in the country
There is $5 milllon exports
And, the other cash of $3 million going out
As we know that
If the imports is more than the exports so there would be trade deficit else trade surplus
Since the imports is $6 million and the exports is $5 million
So, it is a trade deficit
What are the key points in Group Discussion?
The key points in Group Discussion are : 1. Establish Ground Rules: Establishing ground rules is an important first step in any group discussion. The rules should include guidelines for respectful dialogue and behavior, such as no interrupting or name calling.
2. Set the Topic: A group discussion should have a clear purpose and focus. Make sure that everyone in the group understands the topic and the goal of the discussion.
3. Encourage Participation: Create an environment that encourages all members of the group to contribute their ideas. Ask open-ended questions and allow time for all members to share their thoughts.
4. Listen and Respect: Listen to what other members of the group have to say and respect their opinions. Avoid dominating the conversation and allow everyone an equal opportunity to participate.
5. Reach a Consensus: The goal of a group discussion is usually to reach a consensus on the issue or topic at hand. Encourage the group to come to an agreement by weighing the pros and cons of the different ideas and solutions.
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What is the most important factor in giving service to the client?
Having a good understanding of the product and company is important for providing excellent customer service.
What are the importance in service?Customers that receive excellent service are more likely to return and spend more money with you in the long run. That's wonderful news for your financial situation. 50% of customers boost their spending with a brand after having a satisfying experience there.The key to excellent customer service is empathy. The greatest approach to convey to your consumers that you appreciate their business, care about their difficulties, and take their worries seriously is to listen to them when they call. Customer interactions can be made memorable by fostering empathy among support workers.Understanding and being able to detect other people's emotions is called empathy. It basically involves placing yourself in the client's emotional situation. The most crucial customer service talent, according to many, is empathy.To learn more about service refers to:
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Paprus Inc. provided the following information for its manufacturing division: Revenues $650,000 Operating expenses $400,000 Service department charges $ 95,000 Invested assets $600,000 Assume that Paprus Inc. has established 20% as the minimum acceptable return on divisional assets. Determine the residual income for the manufacturing division.
Residual income for the manufacturing division is $155,000 - $31,000 = $124,000. Residual income for the manufacturing division can be calculated by subtracting operating expenses and service department fees from revenues to obtain net operating income.
Then multiply net operating income by the division's minimum acceptable return on assets (20%) and subtract that amount from net operating income. This difference is the residual income for the manufacturing division. In this case, net operating income is $650,000 - $400,000 - $95,000 = $155,000. Multiplying net operating income by the division's minimum acceptable return on assets (20%) yields $155,000 x 0.2 = $31,000.
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Using Exhibit 1.3 as a model, describe the source-make-deliver-return relationships in the following systems:
a. An airline
b. An automobile manufacturer
c. A hospital
d. An insurance company
An organization is referred to as a supplier of the product if it manufactures anything.
Describe the source-make-deliver-return process used by the airline.The source-make-deliver-return model for an airline is as follows:
When an organization manufactures aircraft, it is referred to as a source.
Make: The customer-facing services offered at the airport, include waiting areas and check-in activities, to name a few.
Deliver: Handling the passengers' bags after they reach their destination.
Return: Addressing client worries around lost luggage or other potential travel-related issues.
Breakdown the automaker's source-make-deliver-return cycle
The source-make-deliver-return model for an automaker looks like this:
Supplier of the raw materials used in the production of vehicles.
Make: This is a term used to describe the creation of a vehicle.
Sending manufactured vehicles to authorized dealers for sale is referred to as delivering.
Return: Providing customers with post-purchase services including certifications of warranty and guarantee.
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